Shipping & Refunds
Shipping
We are currently offering Studio Pickup Only at our Brampton East location:
Pilates in Pink Studio
6161 Mayfield Road, Unit # 105
Brampton, Ontario, Canada
Once your order is confirmed, we’ll email you to arrange a pickup time.
Returns
We accept returns of unworn, unwashed merchandise with tags intact within 14 days of delivery. Sale items, socks, and hair accessories are final sale for hygiene reasons.
To start a return, email support@pilatesinpinkstudio.com with your order number. We refund to the original payment method within 5 business days of receiving the item.
Exchanges
Size exchanges are complimentary within Canada. For international exchanges, return shipping is at the customer’s cost.
Damaged or wrong item
If your parcel arrives damaged or contains the wrong item, contact us within 48 hours and we’ll make it right, no questions.